About customer feedback
Customer feedback can help explain how people experience a website, but it should not be interpreted as a promise of approval, funding, rates, fees or results for another consumer.
24SevenLoans does not use customer feedback to guarantee that another person will receive an offer or achieve the same outcome. Provider decisions depend on the provider's own criteria and the individual circumstances of the person submitting a request.
How testimonials are handled
When customer comments are published, they should be presented accurately and without changing their meaning. Identifying information should only be included where the appropriate permission or legal basis exists.
Looking for the process?
For an explanation of the request and provider-connection process, visit How It Works.